Local Authority (LA)-Funded Social Care & PA Support
Local Authority (LA)-Funded Social Care & PA Support
Last updated: April 2025
This section covers how Local Authorities (LAs) can meet your care and support needs. It also looks at different ways of employing Personal Assistants (PAs).
To find out you will need a Social Care Needs Assessment. This is done by an assessor, usually a Local Authority Worker. They will work out if you are eligible for this support.
The eligibility threshold that all LAs must apply to your assessment are set out in The Care Act 2014:
1. Your needs must be caused by physical or mental impairment or illness. You should not need to give a formal diagnosis of your SMA.
2. Because of your needs you are unable to achieve two or more "specified outcomes".
Unable means:
- you cannot complete task(s) without assistance, significant pain, distress or anxiety or
- you would endanger or be likely to endanger your health or safety or that of others around you or
- the task(s) take you significantly longer than would be expected.
Specified outcomes mean that you need to meet two or more of the following outcomes:
- Managing and maintaining your nutrition
- Maintaining your personal hygiene
- Managing your toilet needs
- Being appropriately clothed
- Being able to make use of your home safely
- Maintaining a habitable home environment
- Developing and maintaining your family or other personal relationships
- Accessing and engaging in work, training, education or volunteering
- Making use of necessary facilities or services in the local community including public transport and recreational facilities or services
- Carrying out any caring responsibilities you have for a child.
3. Therefore, because you cannot meet at least two of these specified outcomes there is, or is likely to be, a significant impact on your personal wellbeing.
Wellbeing describes your:
- dignity (including being treated with respect)
- physical and mental health
- emotional wellbeing
- protection from abuse and neglect
- control over day-to-day life.
Your assessor should consider how long a task or activity takes and the impact this has on you. This will help them to to establish the significance of the impact of your disability on your wellbeing.
The Adult Social Care Needs Assessment is about identifying and meeting needs. It is not age, condition or disability-focused. It is about providing evidence of your needs and looking at how best to meet them.
Assessments must take into account:
- Your wishes and preferences
- The wishes and preferences of any other person you wish to be involved – for example, your partner or unpaid carer
- The complexity and severity of your condition
- Any day to day changes(fluctuations) in your level of needs.
The LA should consider how best to complete the assessment to support your ability to contribute. For example, let your LA know if you think it would help to have several visits. Tell them if you think these should be at different places and at different times of the day.
Your views and the views of those around you are important for building a picture of your daily life for the assessor. They will want to know about your coping strategies and any support you receive from professionals, organisations or your local community.
You may want to gather information from the professionals and any others involved in your care and support. Each one can provide evidence of your needs based on their own area of expertise and knowledge.
Some people find it helpful to keep a diary detailing what help they need for each daily activity:
- what the help is
- when it is given
- who gives it
- how often
- for how long.
You can download a diary template >.
At your assessments or support planning meetings, your LA must involve:
- You
- Anyone else you ask to be involved
- Your unpaid carer if you have one.
If you have a lot of difficulty being involved in your assessment and planning, the assessor can arrange for support. This will be from an appropriate individual who can ensure your views are heard. This might be a healthcare professional who knows you well. If there is no one appropriate, they must engage a Care Act Advocate to support you.
If someone has particular communication needs because of their disability, the LA must make sure they receive:
- information in a way they can understand and access
- any support they need to communicate.
Even if you do not have a lot of difficulties being involved in the assessment, you have the right to have another person with you at any of the visits.
You can have your Personal Assistant or carer at the assessment with you. Your PA or carer is likely to know and understand your needs and how these impact on your wellbeing.
You will have a Financial Assessment as part of the process. You may be asked to contribute towards your support. You will be able to find out more about Finance and Benefit Assessments on your local authority website.
Some Local Authorities have signed up to The Social Care Finance Gateway >. This is an easy-to-use website where you can calculate how much you might be asked to contribute towards care or support. Look for the local authority responsible for providing your care or support on the drop-down menu.
After the assessment process, you should be given a written copy of your assessment. If you have been assessed as being eligible for care and support, you will be offered a Personal Budget. Your LA should work with you to put together a Care and Support Plan. This details the help you need and who will support you.
You can choose to receive your personal budget to either:
- enable the LA to provide a package of care for you. They will source the Personal Assistants (PAs) or carers and pay them directly on your behalf. This is sometimes called a managed personal budget) or
- you can choose to have direct payments. This is when you recruit and employ your own PAs. You run your own pay roll account. You control how your PAs support you
Different options suit different people in different situations. It is worth asking what options are open to you and researching the pluses and minuses of each.
Some LAs offer additional options. Your LA should be able to offer advice and information on all their available options. This should include:
- where you can receive help and support with setting up a direct payment
- running your own pay roll account
- recruiting PAs.
They should help you to help you decide what is right for you.
You can find more information at:
NHS.UK: Personal Budgets and Direct Payments >
Citizens Advice: Direct Payments >
Disability Rights UK: Personal Budgets >
Emma, Becca and Jack discuss how they manage their budgets:
Using An Agency
Your Local Authority (LA) should be able to advise you which agencies operate in your area.
The advantages of using an agency are that you do not have any of the responsibilities that come with recruitment and employment. Agencies may well be the best option if you do not need much help – perhaps just a little each day.
If you are looking for a PA to work regular hours each week, you may find an agency that will work with you to find one or more PAs and involve you in their selection. Generally though, this is not guaranteed. You may find you have little say as to who you get and sometimes not much control over when. What they can do to help you may also be limited by what ‘tasks’ they are permitted to help you with. These will be set out in their agency guidelines. For example, some agencies require 2 carers for hoisting. That said, some agencies have excellent staff, high standards and are more flexible. Using an agency also has the advantage that there are likely to be more regular LA reviews of how the support is working.
Recruiting & Managing PAs Yourself
The great benefit is that you are in control. You can say what help you want, when and how. The challenge is that you are in charge of recruitment and as an employer have legal responsibilities. For example, you will need to:
- provide a contract of employment
- pay tax and national insurance
- pay into a pension scheme
- cover sick pay, holidays and insurance
- cover training needs.
This option is also not available everywhere if your care is funded by Continuing Healthcare (CHC).
Every LA must have a resource list of ‘support brokerage services‘. These services help people set up and manage the employment side of Personal Assistants (PAs). This includes assisting with payroll and recruiting PAs.
Disability Rights UK: Being in Control: Getting Personal Assistants (PAs) > looks at the benefits of having a PA. It includes how to find and fund one and all aspects of your employer responsibilities. It also provides links to other useful resources.
The ILG (Independent Living Group) Community > is a UK-wide network of individual employers of Personal Assistants. It is for people to share experiences, get support and unite their voices in order to help shape health and care services across the UK. You can sign up for free. Benefits, include access to a private Facebook group and podcast, news and updates, templates and guide notes.
Michaela, Luis and Katy talk about their personal views and individual stories about employing PAs:
Employing People You Know As PAs
Some people want to employ someone they know and trust as their PA. Generally this can be arranged, if the person is related to you, or a friend, but they do not live in the same house as you.
If the person does live in the same house as you, this is usually not possible. It can depend on your specific circumstances. If it is something you want to consider, talk with your LA worker about the options for you.
Anybody who provides unpaid care and support to you is entitled to a Carer’s Assessment by the Local Authority. See Carer’s Assessment >
Also see:
A Social Care Assessment should include discussing support to enable you to access and engage in work, training, education or volunteering.
Access to work offers support to disabled people in paid employment. It makes sure you are not disadvantaged when doing your job. It ensures your employer makes reasonable adjustments for you in the work place. Examples are providing equipment or flexible working hours. If you are eligible, the scheme may offer a grant to support your needs in the work place.
If you are living away from home, your care should be funded by the Local Authority where you are ‘ordinarily resident’. You will still need a Social Care Needs Assessment or, if you are already receiving a care package, it may need to be reviewed to make sure it will meet your needs while you are studying.
If you meet Continuing Health Care (CHC) criteria and already receive CHC funding at home, this should continue at university.