Children (0-12 years) Transport & Holidays
Children (0-12 years) Transport & Holidays
Last updated: June 2024
As well as opening the tabs below, you might want to listen in to this podcast where adults who have SMA and a parent of a child who has SMA uncover the practical side of making dream holidays a reality. They talk about their holiday strategies, tips and insights:
Recorded: August 2023
You can find information about flying with a disability at:
Your child’s right and the right of disabled people to special assistance when flying is stipulated in UK law and applies when flying:
- On any airline from a UK airport
- On an EU or UK registered airline to an UK airport
- From outside of the UK or EU to the EU on a UK carrier
You should aim to give your airline 48 hours notice of the help you need for your child. This can be from the moment you arrive at an airport and can cover:
- your journey through your departure airport
- boarding the aircraft and during the flight
- disembarking the aircraft
- transferring between flights
- travelling through your destination airport.
Similar passenger rights apply in other countries including the EU and the United States. However, there are many parts of the world where similar rights are not available. Assistance may require a fee or not be available at all.
For more information on this, please see the Equipment section.
Boats & Ferries
Most UK ports have good facilities for disabled travellers, but services can vary in Europe.
Before you book a ferry crossing or cruise, check with the operator or travel agent that they will be able to help with any requirements you may have.
Buses
All buses most have ramps and designated wheelchair spaces inside the bus.
A national bus concession scheme for disabled people is run by local councils and operates differently in different parts of the UK.
- Contact your Local Authority for more information.
- If you live in London most of the time, check if your child is eligible for a Disabled Persons Freedom Pass and what it would cover.
Read Ross’ Community Voice about travelling by bus in Cornwall >
Coaches
There is no national concessions scheme for coach travel but ask if a coach operator offers any discounts. Accessible coaches are operated by
- National Express
- Oxford Tube
- Megabus
- Gold Line (Northern Ireland)
- City Link (Scotland).
Community Transport
This local door-to-door transport service is often called ‘Dial a Ride’ or ‘Ring and Ride’ and is usually run by local councils or transport authorities. They can be booked in advance and are cheaper than taxis. It generally cannot be used for everyday trips when there’s alternative transport available.
Taxis
All black cabs in London must be accessible for wheelchair users, but how accessible they really are can vary.
Outside London, local taxi licensing offices can tell you what is available in a particular area.
It is illegal for taxi drivers to discriminate against wheelchair users.
Some areas have taxi concessions in place which make taxi travel cheaper:
- Contact your Local Authority for more information.
- If you live in London most of the time, check if your child is eligible for a Disabled Persons Freedom Pass and what it would cover.
Trains
All rail vehicles in service have to meet the Rail Vehicle Accessibility Regulations (RVAR).
- Check if you are eligible for a Disabled Person’s Railcard
Most stations have portable ramps if the train doors are not level with the platform. Access at most large stations is generally pretty good now. You need to book free assistance in advance so that a member of staff is ready with a ramp when you get on and off. Train companies ask for at least 24 hours’ notice.
Book through the train operating company, in person at a local station or online:
Once booked, Passenger Assistance is treated like a reservation. You and the staff at the relevant stations each get an email record of what you have booked and when it is for.
If you live in London most of the time, check if your child is eligible for a Disabled Persons Freedom Pass and what it would cover.
Tube in London
These guides tell you which stations are accessible:
- Transport for London
- Transport for All
- If you live in London most of the time, check if your child is eligible for a Disabled Persons Freedom Pass and what it would cover.
If you have to take medical equipment with you and need a quiet space to change and feed your child, some places are willing to provide access to a first aid / rest room. Many families check out places in advance to see what facilities are available.
Accessible Toilets and Changing Facilities in the UK
Many families with children with SMA will need these facilities:
Accessaloo App – uploaded and rated by users worldwide.
Changing Places toilets provide a height adjustable changing bench with hoist and plenty of space. Visit their website for more information and a map of where Changing Places can be found.
The National Key Scheme for accessible toilets that can be found in shopping centres, cafes, department stores and in bus and train stations around the country. To unlock the toilets, you’ll need to buy a RADAR key.
ToiletMap – Great British Toilet Map gives opening hours and locations – use the filter to find accessible toilets.
Places To Go
These websites are full of ideas, tips and advice:
AccessAble – access information for over 120,000 places of interest in the UK
Accessible Boating – charity offering day trips on an accessible boat.
CanalAbility – charity offering accessible canal boat day trips
Cinema Trips can be much cheaper with a CEA Card (Cinema Exhibitors’ Association Card). This works nationally entitling anyone age 8 years and over to one free ticket for a person accompanying them. To apply, your child will need to be receiving Disability Living Allowance (DLA), The card currently costs £6.00 a year.
Euan’s Guide – access reviews from disabled people and their friends and families. Covers tourism and entertainment venues as well as post offices, supermarkets and railway stations.
Fledglings – part of the charity, Contact. They stock a range of products to make this easier on days out including; Radar Keys, Wheelchair Covers and more.
Kids Days Out – child friendly activities across Britain and whether they are wheelchair accessible throughout.
National Trust Accessibility Guide.
Seagull Trust (Scotland) – a charitable organisation, wholly run by unpaid volunteers, providing free barge trips for people with special needs. They have fully accessible boats suitable for wheelchairs.
The Max Card – the UK’s leading discount card for cared for and looked after children. Families can use their Max Card at venues across the UK to get free or discounted admission. They are provided by Local Authorities and selected charities across the UK.
The Rough Guide to Accessible Britain includes accessibility information, including disabled parking and reviews, hints and tips written by disabled visitors.
We cover:
- a checklist of what to think about before you book
- taking your child’s wheelchair
- travel insurance
- ideas for where to go
- help with funding